These terms and conditions (“Online Store Terms”) apply to all transactions concluded with you, the customer, when you shop via St Johnstone Football Club Online Store website (“the Website”). Please read them carefully before placing your order and print a copy for your future reference. By ordering from the online store you accept and agree to be bound by the Online Store Terms and the terms and conditions of the Website which together shall constitute the entire agreement between you and St Johnstone Football Club.
Acceptance of orders
We validate your order and credit or debit card details you submit to us before your order can be accepted. Once this has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provide on your registration form. Our confirmation of your order brings into existence a legally binding agreement between us.
All orders for products and services are subject to availability.
We accept payment by most major credit or debit cards. Payment will be debited to your account before the dispatch of your purchase. All credit and charge card holders are subject to validation checks and authorisation by the card issuer. We will not be liable for any delays to your order this may cause. If the issuer of your payment card refuses to authorise payment to us or you fail our security checks, we will not be liable for any delay or non-delivery.
Availability of Products
If online store products become temporarily unavailable, we shall hold your order until we have the product back in stock and will then mail the product to you in the usual way. In the event that an individual product becomes permanently unavailable then we will seek to offer you a suitable alternative or give you a full refund.
Products and Pricing
All product prices include Value Added Tax (“VAT”) where applicable. These may change in line with UK government, Customs and Excise, EU directives, and other legal interpretations issued by relevant authorities. Promotions and prices you see in LFC high street stores and catalogues do not necessarily apply to the online store, and vice versa.
Import duties and local taxes are NOT included in the quoted price of goods being delivered to outside the EU. You will be responsible for the paying of any and all import duties and local taxes including any administration charges upon receipt. We reserve the right to amend any prices without any prior notice and at any time and the right to add or withdraw any product at any time.
To the extent that we are permitted by law to limit our liability to you in connection with any order, that liability will not exceed the total price charged for the relevant product(s).
Under normal circumstances your order will be processed and dispatched to you within 5 working days of placing the order. Whilst we make every effort to deliver goods within such timescales, however, some delays are inevitable. We shall not be liable for any delay that you may suffer in this regard.
St Johnstone Football Club shall not share your personal information with third parties. However, we may use your contact details to provide you with information regarding St Johnstone Football Club merchandise.
We have the right to cancel any order you make for any product if you fail our validation or security checks. If payment has been taken you will receive a full refund and an e-mail confirmation confirming such refund to the e-mail address you provide in your registration form.
You have the right to cancel any order you make for any purchased through the online store and you will receive a full refund. If for any reason you are not completely satisfied with your purchase, please return it to us within 14 (fourteen) days of receipt in an unworn/unused condition for a full refund or exchange. When returning products to us for refund or exchange, you must pay for the appropriate postage costs. If a full refund is applicable or the exchange has been caused by an error on our part then we will refund the postage you have paid on receipt of the returned product.
If you wish to exchange or return any product then please send the product back to us at:
The Saints Shop
C/O St Johnstone Football Club
Please wrap products securely, attach appropriate postage and please remember to include your contact name, address and telephone number together with the reason for return and any new requirements. Should you have any queries regarding a return then please contact us on 01738 459090 or email us at firstname.lastname@example.org.
Credit and Debit Card Security Assured
This online store uses the latest security encryption to protect your personal information. When you enter your personal details in the checkout pages you are in a secure web site.
Transactions also require the use of the security code (CV2) number from the back of your credit or debit card. This information is only available with physical access to the card and is not stored by the web site.
We will take all reasonable care to keep the details of your order and credit card information secure but unless we have been negligent, we will not be liable for any losses you may suffer as a
result of unauthorised access by a third party to the information transmitted by you when ordering products or services from the online store.
The above terms do not affect your statutory rights.
Third Party Rights
The Online Store Terms are not intended to give rise to any right which is enforceable by a third party by virtue of the Contracts (Rights of Third Parties) Act 1999.