DELIVERY INFORMATION

DELIVERY

Your order will normally be dispatched within 5 working days of being placed (excluding pre-ordered items / provided items are in stock).

Whilst we will make every effort to dispatch goods within such timescales, some delays are inevitable and outwith our control (ie Bank Holidays). We will not be held liable for any delay that you may suffer in this regard. 

PRE-ORDER ITEMS

If your order contains an item purchased on a pre-order basis please note that we will dispatch your complete order as one delivery as soon as all items are in stock.  

The majority of orders are dispatched using Royal Mail 48.

AVAILABILITY OF PRODUCTS

If online store products become temporarily unavailable, we shall hold your order until we have the product back in stock and will then mail the product to you in the usual way. In the event that an individual product becomes permanently unavailable then we will seek to offer you a suitable alternative or give you a full refund.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may be applicable.  We will not be held responsible for any delays due to customs.